Community Health Worker

Community Health Worker

The Dimock Center is seeking Community Health Workers to join our Enhanced Care Management Team. You will join our team of nurses, social workers, care coordinators, providers, and pharmacists, where you will have the opportunity to make a profound impact on the lives of underserved individuals and families living with complex and/ or chronic medical and behavioral conditions. A successful candidate must be prepared to work from health center or within patients’ homes.
As a Community Health Worker, you will be an integral part of the Care Team, focused on providing an integrated approach to patient support and access to community resources. You will be responsible for helping patients and their families navigate and access community services and resources, and adopt healthy behaviors by conducting the key functions below:
1. Conduct initial outreach calls to encourage patients and care givers to participate in care management programs.
2. Support Care Managers with providing in-person assistance to patients with self-care needs.
3. As needed: schedule provider visits on behalf of patients, accompany patients to visits, ensure access to other community and government-based services.
4. Guide and teach care givers about symptom response plans.
5. Act as an advocate and liaison between the enrollee/family and community service agencies (i.e. schools, Department Human Services, homeless shelters, hospitals, support groups, etc.).
6. Provide ongoing follow-up to patients and families with basic motivational interviewing, based on the stated care plan and goals.
7. Act as a contact point, advocate and resource for patients, their family and their providers, building effective relationships through trust, respect and communication.

Qualifications:
• Experience working in a clinical or special services setting with Medicare, Medicaid, or Special Needs populations.
• Associate’s degree in a health related field; Bachelor’s preferred, especially in Social Work. Significant (>5years) experience in a clinical service role with patients with chronic medical or behavioral health needs may be considered as a reasonable alternative to formal higher education.
• Demonstrated success in working as part of a multi-disciplinary team including communicating and working with Physicians and Registered Nurses.
• Exceptional communication skills, both written and oral, ability to positively influence others with respect and compassion.
• Fluency in Spanish preferred.
• Strong work ethic, self-starter, team player.
• Organization and attention to detail.
• May need to work evenings/ occasional weekends to provide patient access and/ or follow up.
• Computer proficiency in Microsoft Office and electronic health records.
• We are looking for team members who possess high energy, a strong work ethic, integrity, who are kind and empathetic, and who enjoy working for a collaborative, team oriented system.
Interested applicants may apply via the following link: https://www.indeedjobs.com/the-dimock-center/CHW